Integration and Systems Support
Integration Support
We can provide services from simple support for the ClariDIS - DIS Reporting API to more complex assistance with custom reporting and system integration needs. Our systems integration and support team specialists are available Mon-Fri 8-5 EST to assist with integration and support needs.
Web Services / Cloud
ClariDIS monitors its HIPAA compliant web services 24x7 to ensure secure reliable access to our DIS Standard Reporting Format solution. ClariDIS houses it services at a top tier ISP that is solely focused on providing its customers with secure data center services. We work hard to ensure that our web based services are available 24x365. ClariDIS offers several different service level agreements based upon your organizations needs, whether it is 8x5, 8x7 or 24x7, we are there for you.
Local Hosting
If your organization uses on-site servers to provide the ClariDIS reporting services we can further assist in keeping your services up and running. The ClariDIS solution can also offer a hot-swap alternative using our web based servers in case your local servers are unavailable. We offer several different service level agreements to ensure you can get the help you need when you need it.
Technical Support Contact Information
Please contact us by phone at 508-888-2897 or click here to contact us for any support or integration related matter. All calls and requests will be handled according to your service level agreement.